John C. Flemming

Director Customer Experience—Western Region

(951) 310-6948

John combined his lifelong passions for the automobile and the written word with a part time job in college delivering press cars to the New York media. Working his way up, he served as Sr. Account Manager, then General Manager opening 2 regional offices over the next few years. John was one of the first employees on-boarded at the newly formed ESI in 1998. He managed OEM retail training tours, consumer ride & drives, trade shows, and PR Launch logistics programs all over the country.


Ask John about his success in ultra-luxury vehicle marketing campaigns, he helped ESI solve created one of the biggest launch challenges for an OEM and is eager to do it again! John was recruited away from ESI to join Mercedes-Benz USA as a retail trainer in 2005 and spent 8 years on the road educating sales and service professionals in the OEM/dealership environment. An additional 2+ years in the field as an After Sales Manager in the west brings retail insight to ESI and our training and dealer services.

Today, John is in a sales and marketing role at ESI. He leads our efforts in prospecting, developing channel partners, white papers, proposal solutions, pitches and partnerships. He works with all our offices to create exciting and creative solutions for our OEM and agency clients.

An avid photographer, John is never without his camera. He and his wife Jennifer live in SoCal where they are busy raising 3 California kids that all share his appreciation for cool cars!

  • B.A. English / Communications: Kean College of New Jersey
  • 10 years OEM experience
  • Avid photographer